When representatives via an approval process, follow up on a customer transaction with an outbound call. Callbacks become deferred transactions as customers are often told when to expect the call.
Acronyms/ Synonyms: Call-back
When representatives via an approval process, follow up on a customer transaction with an outbound call. Callbacks become deferred transactions as customers are often told when to expect the call.
Acronyms/ Synonyms: Call-back